Before You Hit Send

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to our spouse, to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

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What You Will Learn

  • Discover the power of thoughtful communication with "Before You Hit Send"
  • Explore the consequences of impulsive communication in the age of social media
  • Learn how to prevent misunderstandings and clashes by asking four key questions before speaking or writing
  • Gain insights into the importance of truth, kindness, necessity, and clarity in your communication
  • Embark on a journey of self-reflection and personal growth to understand your communication tendencies
  • Unlock the tools and strategies to communicate wisely and foster understanding in your relationships
  • Start thinking before you speak and avoid communication disasters with "Before You Hit Send"
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Before You Hit Send

Preventing Headache and Heartache

Mastering Thoughtful Communication

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

Unlocking Effective Communication

This book is about preventing that misunderstanding and allowing for understanding. Said another way, preempting people from getting the wrong idea and enabling them to get the right idea! We all need work in this area in far more ways than just glancing through a checklist.

From external examples to internal turmoil, Before You Hit Send is about the four things we must think through before communicating. In all things we wish to say or write, we would be wise to ask ourselves,

  • Is it true?
  • Is it kind?
  • Is it necessary?
  • Is it clear?

When we ask and answer these four questions honestly, we will be thinking wisely before we speak. But to explore this fully, we need to find out a whole lot more about ourselves and uncover why we consciously and subconsciously get into these communication disasters to begin with. You may be surprised what you discover about yourself.  Shall we begin?

Get to know...

Emerson and Sarah Eggerichs

Dr. Emerson Eggerichs is an internationally known public speaker on the topic of male-female relationships. Based on over three decades of pastoring, counseling and study of biblical and scientific research, Dr. Eggerichs and his wife Sarah developed the Love and Respect Conference which they present to live audiences around the country.

About Love & Respect
Portrait of Emerson and Sarah Eggerichs

Product Quotes

Unconditional respect, like unconditional love, is all about how one sounds (tone of voice and word choice) and appears (facial expressions and physical actions).

The Language of Love & Respect

When confronting your spouse, attack the behavior, not the person.

Love & Respect Podcast

Always see your mate as an ally. Feedback is of little use if you see your spouse as an enemy. Giving and receiving constructive feedback is based on feelings of goodwill in both partners. Both of you need to remember that, even if you don’t always agree and even if you become irritated or angry, you are friends, and neither of you means to hurt the other.

The Language of Love & Respect Book

Truth will carry its own weight if delivered respectfully and lovingly.

Love & Respect Podcast

Words of love from a husband are like good medicine that brings life to the marriage.

The Language of Love & Respect Book

Husbands, even Jesus Himself was asked by a woman, “Do you not care?” (Luke 10:40) When your wife accuses you of not caring, decode her deeper meaning.

The Language of Love & Respect Book

Knowing my spouse will not be able to love or respect me perfectly, I commit to having a forgiving spirit so that I may never speak hatefully or contemptuously.

Love & Respect for a Lifetime

When you look to God and His Word as your ultimate source of significance and security, you don’t demand that your spouse take that role in your life. And as you draw strength from the Lord individually, He draws you closer together as a couple.

The Language of Love & Respect Book

You cannot use unholy means to achieve a worthy end.

Building Blocks

In the ultimate sense you marriage has nothing to do with your spouse. It has everything to do with your relationship with Jesus Christ.

Love & Respect

His love motivates her respect. Her respect motivates his love.

The Language of Love & Respect Book

When you play the blame game your marriage never wins.

The Love and Respect Experience

Can you begin to trust that God feels love for you even when you don’t feel that love?

Respectfully Yours

Do you believe that there is a God who really loves you and wants to help you?

Respectfully Yours

Words of wisdom for all husbands and wives are these: We easily see what is done to us before we see what we are doing to our mate.

Love & Respect for a Lifetime

His love blesses regardless of her respect; her respect blesses regardless of his love.

Love & Respect

When you come home after you have been apart, the first few moments of reconnecting will set the tone for the rest of the evening.

Love & Respect for a Lifetime

Mutual submission is the only way to live fairly together with mutual authority.

The Love and Respect Experience

If you want your husband to express appreciation for your attempts to be respectful, you must speak thankfully when he tries to be loving.

Love & Respect for a Lifetime

To get offended is easy, but to forgive is within your power as you walk in His steps.

The Love and Respect Experience

When your wife comes to talk to you, listen to her. Realize she is coming to you because you matter more to her than anyone else. She has certain emotional needs and only you can meet them. Sometimes she may say things that don’t make sense to you and she is apt to misspeak and exaggerate when she is upset, but don’t put her down. Instead, listen to her heart. Give her a chance to express her concerns and, as she does so, don’t try to fix her. Don’t give her your solutions unless she asks for them.

The Language of Love & Respect Book

You both forgive for one simple but profound reason: because you know Christ has forgiven you!

The Love and Respect Experience

Thank God for His forgiveness of your mistakes. In trying to be a loving man or a respectful woman, we blow it. Owning up to mistakes is never easy, but it is always the way to move forward. Take good care not to accuse your spouse of mistakes as you pray. Also, pray about any forgiving to be done in the family, any forgiveness that needs to be asked. Children may need forgiveness (and what about Mom and Dad?). “There is no one on earth who does what is right all the time and never makes a mistake.” (Ecclesiastes 7:20)

The Love and Respect Experience - Prayers

Being friendly to her man is one of the most effective things a woman can do to strengthen her marriage.

Love & Respect for a Lifetime

[Husbands] as the church places her burdens on Christ, so a woman needs to place her burdens on her husband. When she shares with you, don’t assume she is asking you to solve the problem. Ask your wife, “Do you want a solution or a listening ear?”

Love & Respect for a Lifetime

There is power and freedom that comes in understanding that no one can cause you to react in a certain way. It is your choice.

Building Blocks

If you want your wife to express appreciation for your attempts to be loving, you must use thankful words when she tries to speak or act respectfully.

Love & Respect for a Lifetime

Don’t label each other as bad because you differ on how you solve your troubles.

Building Blocks

In the ultimate sense, your marriage has nothing to do with your spouse. It has everything to do with your relationship to Jesus Christ.

Love & Respect for a Lifetime

Christian maturity involves a lot of things, but surely it includes knowing how to process your anger.

The Love and Respect Experience

Your spouse has a need that you don’t have. Are you going to say there is something seriously wrong with them or will you say “Viva la Difference”?

Building Blocks

When others do not respond to our communication, we need to look first at our communication style. Is the other person incapable of hearing what we have to say? Or are we abrupt, brusque, and curt?

Before You Hit Send

She’ll feel at peace with you when you let her vent your frustrations and hurts and don’t get angry and close her off.

Love & Respect

We easily see what is done to us before we see what we are doing to our mate.

Love & Respect

Every marriage includes trouble some of the time. Do not let the 20% leaven all the rest.

The Love and Respect Experience

Above all trust God when the “whys” of life threaten to overwhelm you.

The Language of Love & Respect Book

Negative actions rarely produce positive results.

Respectfully Yours

When there is confusion, I try to refrain from attacking another for not listening carefully (which may not be the case). Instead, I take a run at communicating again, but more clearly.

Before You Hit Send

The key to motivating another person is meeting their deepest need, especially during conflict.

Love & Respect Podcast

Clarifying is what you do before you step on your mate’s air hose and deflate his or her spirit. For example, you are having a typical conversation, but you can tell there is a misunderstanding. One of you isn’t being clear or isn’t hearing correctly. Then and there you clarify the misunderstanding before your spouse’s spirit deflates. You lovingly or respectfully clarify matters so that your spouse will not feel unloved or disrespected. The reason you take pains to clarify a seemingly small matter is to prevent the situation from becoming a love and respect issue that needs decoding. Clarifying is what you do to stay off the Crazy Cycle and keep positive, energetic feelings flowing between the two of you, to keep yourselves on the Energizing Cycle.

The Language of Love & Respect Book

When you relinquish an offense, you need to send that offense somewhere. So follow Jesus’ example and release it to your heavenly Father.

The Language of Love & Respect Book

To stay the course in speaking words of Love and Respect, keep your heart in Scripture, trusting in and talking about His promises to help you.

Love & Respect for a Lifetime

Husbands primarily want to hear ‘respect” talk during conflict. Wives primarily want to hear “love” talk during conflict.

Building Blocks

If a husband is commanded to agape- love his wife, then she truly needs love.

Love & Respect

Here is the secret to marriage that every couple seeks and yet few find: Unconditional respect is as powerful for him as unconditional love is for her. It’s the secret that will help you achieve a brand new level of intimacy.

Love & Respect for a Lifetime

God is not pink. God is not blue. God is purple. When two become one, they have the potential of displaying God’s attributes and character.

Love & Respect for a Lifetime

Always try to look at your spouse the way Jesus does.

The Language of Love & Respect Book

We can communicate the truth in the best of manners, but the person may be so insecure he or she can only react and attack like a wounded bear.

Before You Hit Send

Your words reveal your heart.

The Love and Respect Experience

A marriage relationship will be energized when couples learn how to motivate each other God’s way.

Building Blocks

She’s not wrong for not being male. He is not wrong for not being female. When you put pink and blue together, you get purple, the color of royalty; the color of God. Together, a husband and wife reflect God’s image.

Building Blocks

Before hitting send, ask yourself, "Have I listened carefully and understand the exact issue on the table?"

Before You Hit Send

Focus on the positive in the midst of the negative, and the Energizing Cycle will keep right on humming.

The Love and Respect Experience

Love and Respect is a faith venture, not a formula.

Building Blocks

We blame people for the bad things we do, but take credit for the good things we do.

Building Blocks

No matter how difficult your spouse may be at the moment, your spouse does not have control over your reaction; you do. You may be experiencing disappointment, frustration, or anger, but you always have a choice.

Love & Respect for a Lifetime

Unconditional love or respect is never wasted. Hang onto this promise: “Let us not lose heart in doing good, for in due time we will reap if we do not grow weary” (Galatians 6:9).

The Language of Love & Respect Book

The Love and Respect message is not about a husband earning his wife’s respect by being more loving any more than it is about a wife earning her husband’s love by being more respectful. Always love or respect is given unconditionally according to God’s commands.

The Language of Love & Respect Book

Thank the Lord for all the trouble-free moments in which you and your spouse enjoy Him, each other, your family, your ministry and life as a whole. Ask Him for the strength to accept your measure of trouble, and the wisdom to deal with the annoyances and irritations by loving and respecting each other with new commitment. (You may also want to pray about troubles at work, at church, with the children…) “But those who marry will have trouble in this life” (1 Corinthians 7:28)

The Love and Respect Experience - Prayers

As a husband, if you can grasp that you don’t always have to solve your wife’s problems, you will take a giant step toward showing her empathy and understanding.

Love & Respect for a Lifetime

The heart of my communication means the other person cannot get my heart to be unkind, unloving, or disrespectful. Instead, I have made a decision about who I will be independent of the other person. I won’t blame my unkindness on someone else.

Before You Hit Send

Troubles over sex and money do not cause a marriage to go under. The lack of love and respect during conflict cause the marriage to go under.

Building Blocks

If husbands and wives are to understand the Love and Respect Connection, they must realize that they communicate in code. And the problem is, they don’t know how to decipher the messages they send to one another.

Love & Respect Book

Ladies, be careful. “A nagging wife goes on and on like the drip, drip, drip of the rain” (Proverbs 19:13).

The Language of Love & Respect Book

Our trustworthiness rests on our truthfulness.

Before You Hit Send

Responding to offensive words or actions with your own offensive words and actions is damaging and unproductive.

The Language of Love & Respect Book

Whether visiting a prison, feeding the hungry, giving the thirsty a drink or speaking a word of love or respect, everything is to be done to and for Christ.

The Language of Love & Respect Book

A wife has one driving need--to feel loved. When that need is met she is happy. A husband has one driving need--to feel respected. When that need is met he is happy. When either of these needs isn’t met, things get crazy. Love and Respect reveals why spouses react negatively to each other, and how they can deal with such conflict quickly, easily and biblically.

Love & Respect Book

You may believe that the careless, unloving or disrespectful words you speak are because your spouse is causing you to speak this way, but Jesus says that it is coming out of your heart.

Building Blocks

Good intentions do not always produce good words or outcomes.

Before You Hit Send

Your spouse may meet many of your needs, but your deepest dependency should be on your Lord.

The Love and Respect Experience

You can be right in the argument, but wrong in your approach.

Love & Respect Podcast

We all need love and respect equally. But, during conflict our felt needs are as different as pink is from blue.

Building Blocks

In your marriage be the first to “seek peace and pursue it” (1 Peter 3:11)

Love & Respect

God is good and wants what is best for us.

Respectfully Yours

Holding back your love or respect will just keep the Crazy Cycle spinning away, but being mature and making the first move could slow it down.

Love & Respect

You speak lovingly or respectfully no matter how your spouse may speak to you in return. Your spouse is not the reason--good or bad--why you speak unconditional words of love or respect. God is the reason, and as you depend on Him, you will become increasingly able to speak lovingly and respectfully to your spouse.

The Language of Love & Respect Book

When you’re truly Christ-centered, instead of child-centered, you will be a more effective parent in the long run.

Love & Respect Podcast

Your husband knows you appreciate his desire to protect and provide when you praise his commitment to provide for you. You empathize when he reveals his male mindset about position, status, or rank at work.

Love & Respect for a Lifetime

There is a discrepancy between who we want to be and see ourselves to be and how we actually sound in voice and writing. But with self-reflection and honesty, we can turn the corner and improve our communication. We need only evaluate what we are about to communicate.

Before You Hit Send

Suppressing negative feelings is not loving, respectful or very wise. Speak up tactfully.

The Love and Respect Experience

You must “ask God from the wealth of his glory to give you power through his Spirit to be strong in your inner selves.”

The Language of Love & Respect Book

Do you understand that God feels compassion for you, no matter what you have done or what your circumstances may be?

Respectfully Yours

A major step toward a happy marriage is accepting differences and working them out with love and respect.

The Love and Respect Experience

If a husband chooses to be a peacemaker--taking the needs and concerns of his wife totally into account during any kind of argument or conflict--his wife will be motivated in turn to respond to his authority during stalemates.

The Language of Love & Respect Book

It’s crucial to communicate with the right tone of voice and the right expression on your face.

Love & Respect for a Lifetime

When a husband chooses to do or say something loving, and that includes saying, ‘I’m sorry for coming across in an unloving way,’ he energizes his wife. When a wife decides to express herself respectfully, and that includes apologizing for her disrespectful attitude, she energizes her husband.

Love & Respect for a Lifetime

Marriage is a test of how you unconditionally love and respect your spouse as you obey, honor, and please the Lord.

Love & Respect

Your wife feels you are open with her when you discuss financial concerns, possible job changes or ideas for your future.

Love & Respect

When a husband chooses to come across lovingly even though he feels disrespected, he can prevent the Crazy Cycle from spinning and possibly getting out of control.

The Language of Love & Respect

Do you bow to the influence of Hollywood or God’s Holy Word?

Building Blocks

When we speak before we think, we widen the chances the other person(s) will be notably hurt, frustrated, confused, angry, fearful, or offended by something we’ve communicated.

Before You Hit Send

When a husband feels disrespected, he has a natural tendency to react in ways that feel unloving to his wife. (Perhaps the command to love was given to him precisely for this reason!) When a wife feels unloved, she has a natural tendency to react in ways that feel disrespectful to her husband. (Perhaps the command to respect was given to her precisely for this reason!)

Love & Respect

Mistakes can’t be undone, but they can be forgiven.

The Love and Respect Experience

Unconditional respect is as powerful to him as unconditional love is to her.

Love & Respect for a Lifetime

Always remember that Pink and Blue have different wiring, different preferences. Assume your spouse has goodwill toward you, no matter what. Both of you can be right, while being different.

The Love and Respect Experience

Refuse to let evil turn you into a contemptuous and hateful person.

Love & Respect Podcast

Your wife will feel esteemed when you speak highly of her in front of others.

Love & Respect

When parents genuinely trust and follow the Lord and His ways, their faith spills over onto the children.

The Love and Respect Experience

Avoid like the plague trying to punish each other as a means of “motivation.” Christ-followers instinctively know that this destroys any opportunity to act out of reverence for Christ. In all marital issues, love and reverence for Christ must be our primary motivation.

The Love and Respect Experience
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