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Is Speaking Calmly and Respectfully Effective When Met With Anger?

What should you do when you speak calmly and respectfully, but are met with anger? Should you give up? In this video Emerson explores the challenges of communicating with someone who reacts negatively, and how to stay the course even in the face of opposition, not giving up on this approach too quickly even when met with negative reactions.

Questions to Consider

  1. Why is it important to stay calm and respectful even when met with anger?
  2. What are some strategies for dealing with negative reactions to speaking calmly and respectfully?
  3. How can one differentiate between negative reactions stemming from shame or conviction, versus those that are genuinely hurtful?
  4. How can one effectively communicate with someone who consistently reacts with anger, even when spoken to calmly and respectfully?
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